Four Seasons Hotels & Resorts' founder and long-time ceo Isadore Sharp has always had an innate understanding of the importance of hotel design. Before he launched the luxury chain, most five-star hospitality interiors were stiff, stuffy, intimidating. Although he wasn't exactly the herald of in-your-face boutique design, he ushered in an approachable kind of elegance and good breeding that made for a kind of lifestyle hotel design many travelers wished they could live in permanently. He knew how to maintain consistent design standards without standardized design.
Sharp was very much about matching the vision to the project and the location--whether inviting I.M. Pei to design the seminal Four Seasons Hotel New York, a project (much maligned for its budget) that really did deliver a new sophistication to urban hotel aesthetics or turning to hospitality industry veterans such as HBA Design, Cheryl Rowley Design, Frank Nicholson and Pierre-Yves Rochon to wow the world from Paris to Mumbai.
So, it was fitting that, when Sharp announced that he would transition out of the ceo's role and pass the reins to Kathleen Taylor, he emphasized that he would retain oversight and direction of the design and aesthetics of new and existing hotels "in the manner I have always done."
HBA Design's work on the
Qin Spa at the Four Seasons Hotel Shanghai is just one of the latest examples of what that "manner" is: There's no question that Taylor gets his vision, thanks to 21 years with the company and the opportunity to work closely with him since being named president and coo in 2007. Hopefully, she'll have his eye for contemporary hotel design as well.




But, how much automation do travelers really want and how should that influence